FAQs

Where clarity meets craftsmanship—your essential questions, answered with care.

 

How long does shipping take?
We process orders within 24–48 hours on working days. Orders placed on weekends are processed on the following Monday. Delivery usually takes 4–5 days.
Is stainless steel safe for sensitive skin?
Yes. Stainless steel used in jewelry is hypoallergenic. The content is tightly bonded and does not release, making irritation very rare.
Will stainless steel jewelry tarnish or turn my skin green?
No. Quality stainless steel does not tarnish, oxidize, or change color. It also does not turn your skin green.
Is stainless steel jewelry waterproof?
Yes. Stainless steel is naturally waterproof and resistant to moisture. You can shower, wash your hands, and sweat without worrying about discoloration.
Can I wear stainless steel jewelry every day?
Absolutely. Stainless steel is durable, scratch-resistant, and designed for everyday wear.
Does the gold plating on stainless steel fade easily?
No. PVD or vacuum-coated gold plating is highly durable and resists fading far better than regular gold plating.
How do I clean stainless steel jewelry?
Use mild soap and warm water. Scrub gently with a soft cloth or toothbrush, rinse, and dry. No polishing chemicals are needed.